Privacy

KKPlayer+ places great importance on your privacy protection. This privacy policy is intended to explain how we collect, use, store, and share your personal information, as well as your rights to control that information. Please read this privacy policy carefully before using the KKPlayer+ app ("the App").

1. Information We Collect

We may collect the following types of information:

• Device Information: Includes device model, operating system version, unique device identifiers, network information, etc.
• Usage Data: How you use our app, including frequency of feature use, crash information, etc.
• Video Source Information: IPTV links or m3u8 addresses you add to the app (stored only on your local device).
• Transaction Information: Information about memberships purchased via the Apple App Store (managed by Apple; we only receive the transaction confirmation).

2. How We Use the Information

We use the collected information to:

• Provide, maintain, and improve our services
• Develop new features and services
• Troubleshoot issues and perform app diagnostics
• Prevent fraud and enhance security
• Conduct anonymous statistical analysis to better understand how users interact with our app

3. Firebase Services

We use the following services provided by Google Firebase:

• Firebase Analytics: Helps us understand how users use our app, collecting data on usage frequency, app performance, crash data, etc.
• Firebase Crashlytics: Collects crash information to help us identify and fix problems.

All data collected by Firebase is governed by Google’s privacy policy. For more information, please visit https://policies.google.com/privacy.

4. Membership and In-App Purchases

KKPlayer+'s membership features are implemented through Apple's App Store in-app purchase system. When you purchase a membership:

• All payment processing is entirely managed by Apple. We do not collect or store your payment information.
• We only receive transaction confirmation from Apple to activate your membership rights.
• In-app purchase information is governed by Apple’s privacy policy. For details, please refer to the Apple Privacy Policy

5. Data Storage

5.1 Local Storage: Your playback history, IPTV links, favorites, app settings, and other information are stored only on your local device and are not uploaded to our servers.

5.2 Firebase Data: Analytics data collected through Firebase is stored on Google’s servers and protected by Google’s data protection measures.

5.3 Membership Status: Your membership status is verified through Apple’s servers; we do not store your detailed purchase history.

6. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information in the following situations:

• As required by law or government requests
• To protect the rights, property, or safety of KKPlayer+
• With our service providers (Firebase only) to provide necessary service support
• With Apple, limited information to verify your membership status

7. Data Security

We take reasonable security measures to protect your personal information, including encrypted transmission and storage, access controls, and more. However, no method of internet transmission is 100% secure and we cannot guarantee absolute security of your information.

8. Your Rights

Depending on the applicable laws in your region, you may have the following rights:

• Access your personal information
• Correct inaccurate personal information
• Delete your personal information
• Restrict or object to the processing of your personal information
• Right to data portability

If you wish to exercise these rights, please contact us using the contact information provided at the end of this policy.

9. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you discover that we have unintentionally collected information from a child, please contact us and we will take immediate steps to delete such information.

10. Changes to the Privacy Policy

We may update this privacy policy from time to time. The updated policy will be posted within the app or on our website and will indicate the last updated date. For significant changes, we may notify you through the app. Continued use of KKPlayer+ will be deemed as your acceptance of the updated privacy policy.

11. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

Email: privacy@kkplayer.online